Worldwide the ability of organizations to succeed in difficult
times is being tested as never before. Risks and uncertainties in
the global economy, political instability, rapid advances in
technology, changing customer values, needs and expectations, the
redefinition of entire industries and competitive landscapes as
well as demanding financial markets are just some of the issues on
the minds of today's business executives. Success demands strong
leadership and the careful application of each and every business
tool at their disposal.
Against this backdrop, Outsourcing is receiving ever-increasing
attention as a business tool of enormous power and versatility.
Outsourcing is simply the transfer of operational responsibility
of either business processes or infrastructure management to an
external service provider.
Global outsourcing spending is in excess of $1 trillion dollars
and growing rapidly.
The recent economic crisis worldwide has brought outsourcing to
the forefront as a way to reduce costs and better shape businesses
for long term competitive advantage.
Today, Outsourcing has undeniably become a standard business
practice across every industry in large to small companies like.
Corporations are looking inward to determine what core
competencies they should retain and what areas might be
appropriate for outsourcing, be it information technology or
Business Processes or Services.
Outsourcing today enables an organization to save money, increase
ROI and provide you with access to best-in-class practices and
Successful Asian companies of the future will be those that view
outsourcing not as a sign of weakness but as a strategy for
Large number of US and European firms are cutting costs by
outsourcing - time and capital intensive business processes to
countries like India, Australia, China, Israel and Ireland.
India - Business Opportunity
If the Last decade of the last century belonged to Indian software
industry, the first decade of the New Century might well be that
of IT enabled services (ITES).
IT enabled outsourcing represents approximately 40 percent of the
estimated $214 billion global outsourcing market and is expected
to grow at about 18 percent
The Indian ITes Industry is currently worth around Rs.10, 000
A Nasscom - McKinsey study reports that by '08, export revenues
from the Indian ITes Industry could touch $24 Billion while
Internationally the ITes industry is expected to touch $ 140
Success in software has given India a BRAND and Value proposition
in the software industry applies to IT enabled services as well.
From software to business processes or IT enabled services,
Outsourcing is the key to gain that competitive edge. This coupled
with relevant skill sets and infrastructure provide a tremendous
business opportunity for Indian IT companies.
Realizing the enormous offshore business potential and its
advantages to the Indian economy, Nasscom had decided to shift
its sales pitch from marketing Indian software skills to promoting
India as a business process outsourcing destination.
India's strength lies in providing IT enabled outsourcing services
owing to its
||Significant cost advantage
||Large talent pool
||English speaking population
||Time Zone effectiveness
||Fast Growing Telecommunication
||Govt. incentives and support
The Spectrum of Information technology enabled service (ITES) is
wide and includes among others Contact Centers, Medical
Transcription, Back office operation, Insurance claim Processing,
Legal Databases, Digital content development / animation, Data
processing, Online education, HR outsourcing, Engineering &
Design, Pharma Research & development and GIS services and Web
The Outsourcing Business Promotion Council of India (OBPC India)